Announcing Brightback Essentials: the simple and affordable way to create high-performing retention experiences

Brightback Stateof Customer Retention Cover sp vf 01 2

2020 State of Industry: Customer retention in subscription businesses

Get insights from 400+ subscription businesses on the retention tactics and benchmarks shaping the industry today. Download now to discover:

  • Top growth priorities at subscription companies
  • Which departments own customer churn and why
  • Strategies for saving customers
  • The biggest retention trends in 2020 and beyond