New! Learn what 1,000+ consumers expect from digital subscriptions in the 2021 State of Industry Report

Brightback 2021 Stateof Industry Cover

2021 State of Industry: Customer retention in subscription businesses

Get fresh insights into the preferences and habits of 1000+ US-based online consumers:

  • Subscription winners and losers through Covid-19
  • How cancel flows impact subscriber acquisition
  • Strategies and tactics for retaining customers
  • Industry-specific retention growth trends in 2021

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