About Us

Brightback, the automated customer retention company, is on a mission to help subscription-based businesses grow customer lifetime value while delighting users. Brightback was founded in San Francisco in 2018 by Guy, then an EIR at Matrix Partners, who then partnered with co-founder Cory.

The team brings decades of subscription and SaaS experience from companies like Zendesk, Autopilot, and Heap Analytics and is backed by top Silicon Valley investors.


Advisory Board