Seeing higher churn due to Covid-19 effects? Get your free cancel response page now.

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Sync account information in Salesforce
to personalize experiences for your customers.

Connect your Salesforce account

In just a few clicks, you can integrate Brightback and Salesforce to give your customers exactly what they need.

1 salesforce

Choose and map field data

Select the fields that matter to you, so you can segment customers, personalize cancel experiences and view useful reports.

2 salesforce

Personalize the cancel experience

Show customers tailored messages and custom offers based on their account size, location, plan type and more.

3 salesforce

Visualize your data

Collect cancellation data into one dashboard where you can see insights, run reporting and export data sets.

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Use Brightback and Salesforce to
give your customers what they need.

Schedule a demo