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Brightback is now Chargebee Retention!
Segment is a customer data platform that makes good data accessible and actionable for all teams. Connecting Segment with Brightback enables you to trigger workflows, source churn and deliver insights into your connected apps. Winback more customers using Brightback data and events to reach customers with personalized messages and send nurture emails to cancelled customers based on their reason for leaving, likelihood to return, or competitor intel. Drive data to your analytics platform to view cancel and save data against other key metrics for better insights into business and customer health.
In just a few clicks, you can connect Brightback data as a source in Segment.
Transparency and portability of data are our top priorities. Use Brightback to trigger workflows, source churn and deliver insights into your connected apps.
Use your email and insights apps to send nurture emails to cancelled customers based on their reason for leaving.