Saving customers just got easier. Meet Experience Manager!
Slack connects your team to vital information, and the Brightback integration brings real-time alerts around canceled and flight-risk customers into the mix. Get notified instantly with real-time save opportunities in Slack to take action and engage with at-risk customers at the right moment. Monitor cancel requests, save events, and customer’s added to the watch list from the comfort of a Slack channel.
Connect your team with the valuable customer insights in just a few clicks.
See real-time customer requests and save opportunities in Slack, so you can take action at the right moment.
See cancel requests, save events and at-risk customer activity right in Slack, so you can follow multiple events as they happen.