Freshly looks to Brightback to deliver $1 million in incremental retained revenue

Stack 3

Slack

Rally the team around saving customers with by-the-minute updates of customer activity in Brightback.

Overview

Slack connects your team to vital information, and the Brightback integration brings real-time alerts around canceled and flight-risk customers into the mix. Get notified instantly with real-time save opportunities in Slack to take action and engage with at-risk customers at the right moment. Monitor cancel requests, save events, and customer’s added to the watch list from the comfort of a Slack channel.

How it works

  • Send notifications of Brightback activity to a Slack channel
  • Monitor cancels, saves, and watch list additions in real time
  • Integrate with Brightback Experiences

Connect your Slack instance to Brightback

Connect your team with the valuable customer insights in just a few clicks.

1 slack

Get notified about your customers instantly

See real-time customer requests and save opportunities in Slack, so you can take action at the right moment.

2 slack

View real-time activity

See cancel requests, save events and at-risk customer activity right in Slack, so you can follow multiple events as they happen.

3 slack

Use Brightback and Slack to
give your customers what they need.

Schedule a demo