Seeing higher churn due to Covid-19 effects? Get your free cancel response page now.
In just a few clicks, you can integrate Brightback and Totango to give your customers exactly what they need.
Select the fields that matter to you, so you can segment customers, personalize cancel experiences and view useful reports.
Show customers tailored messages and custom offers based on their account size, location, plan type and more.
Consolidate cancellation data into one dashboard where you can see insights, run reporting and export data sets.
Any customer data that lives in Totango can be used to personalize the Brightback cancel experience, such as the cancel page, modals, or Slack alerts.