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Zapier moves info between your web apps automatically, providing easy connections between apps without code. Zapier connects Brightback events to nearly any app. Trigger zaps with Marketo, Hubspot, and other automation tools to email at-risk or recently cancelled customers based on offers accepted or reason for cancellation. Update CRM details in apps like Salesforce or Pipedrive to keep records up to date with the customer’s most recent status.
Connect Brightback with your marketing automation, customer support and CRM apps in just a few clicks.
Trigger zaps with Marketo, Hubspot and other automation tools to email at-risk or recently cancelled customers and learn more about their needs.
Trigger zaps in Help Scout and other customer support support systems, so you can reach out proactively to unhappy customers.
Enable your success or sales team to stay on top of urgent customer needs while ensuring the CRM records stay up to date and enriched.