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Generate cancel requests, save opportunities or ad-hoc customer interactions at just the right time.

Enrich your data using Zendesk’s Mail API

Point cancellation or save request emails to your Zendesk support email address.

1 zendesk

Create custom workflows

Add “bot@brightback.com” into your Zendesk account as an agent, then customize your Brightback email to update your tickets.


Use Brightback and Zendesk to
give your customers what they need.

Schedule a demo