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2019 State of Customer Retention Survey

How B2C, B2B and hybrid companies manage churn

We asked 300+ CEOs, founders and executives across 28 industries about their retention challenges, and what strategies and tools they’re using to grow their subscribers successfully.

Download the report and find out:

What retention initiatives are top priorities for B2C, B2B and hybrid businesses

How MRR churn differs across companies

The top CRM, customer support and billing tools used today