The Ultimate eCommerce Subscription Cheat Sheet is Live! Click to learn more

Brightback is now Chargebee Retention!

Success!

2019 State of Customer Retention Survey

How B2C, B2B and hybrid companies manage churn

We asked 300+ CEOs, founders and executives across 28 industries about their retention challenges, and what strategies and tools they’re using to grow their subscribers successfully.

Download the report and find out:

What retention initiatives are top priorities for B2C, B2B and hybrid businesses

How MRR churn differs across companies

The top CRM, customer support and billing tools used today