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“a lever to protect low-hanging fruit”
Target customers with personalized offers by segment, LTV, tenure, usage and more.
Run hundreds - even thousands - of tests daily to find which offers move the needle.
Maximize your efforts on high-value accounts with automated customer profiling.
Reporting dashboards show saved and lost customers, trending cancel reasons, impact on revenue and more.
Before using Brightback, we couldn’t take action on data that our customers were giving us at the point of cancel and it was definitely holding us back. Brightback has changed the way we operate.