Product

APR 05

Bright stuff in April: Cancel Subscriptions in Stripe, Recurly & Chargebee, New Performance Trends Reports, New Alert Types, Pass Data via Segment Analytics JS

Carl Nightingale Head of Product

We have been busy over the last couple of months and are excited to share an update packed with recent releases now available to Brightback customers. This release set highlights a major improvement to our billing integrati...
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FEB 04

Bright stuff in Jan: Audience Manager, Targeting Experiences, Copy an Experience, Revenue in Reports, Survey Reasons Library

Carl Nightingale Head of Product

January was a big release month here at Brightback! We have several new features to share with you that will add value for admins of Brightback. Most notably we are thrilled to release the Audience Manager and Targeting Exp...
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DEC 17

Bright stuff in Dec: Export Offer Data, New Offer Templates, Integrations & Field Mapping per App

Carl Nightingale Head of Product

The holiday season is upon us and we are close to the end of 2020. It has been quite the year at Brightback, and we wanted to provide you with one final product release update before 2021. Export offer performance report d...
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NOV 10

Bright stuff in October: New billing integrations, retention experiment calculator and more

Carl Nightingale Head of Product

October was a busy month at Brightback! Here we’re highlighting our new releases and resources to help you do an even better job at reducing churn. Integrate Stripe, Recurly and Chargebee Stripe, Recurly and Chargebee ...
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SEP 17

6 ways to retain subscribers before they cancel

Carl Nightingale Head of Product

Thousands of cancels a day. Hundreds of concurrent tests. And counting. That’s the data we’re working with at Brightback as we monitor and deflect cancellations for subscription businesses in e-commerce, SaaS, media and mor...
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JUL 10

Bright Stuff in June: Create and Edit Brand elements, Page copy, and Offers

Guy Marion CEO & co-founder

At the end of May, we started rolling out our Experience Manager beta, empowering our customers to own their Brightback cancel experience without leaning on us continued updates or changes. Throughout June, we’ve made signi...
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JUN 04

The Bright Stuff in May: Offer reporting, improvements across the app, and an exciting beta announcement.

Guy Marion CEO & co-founder

April showers brought May updates, and we’re stoked to share everything the Brightback team released last month. New reporting to measure your offer performance, small improvements like better vanity domain support and scru...
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MAY 14

Save more customers with offer performance reporting

Guy Marion CEO & co-founder

With our laser focus on the churn and retention space we’re often asked for advice on best practices for automated winback strategies. We get questions like: What's the best tactic to save customers: a pause or a discount?...
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Subscription businesses are seeing more churn right now. We want to help.

A better cancel experience to engage and delight customers at Unbounce

Bright stuff in April: Cancel Subscriptions in Stripe, Recurly & Chargebee, New Performance Trends Reports, New Alert Types, Pass Data via Segment Analytics JS

Bright stuff in Jan: Audience Manager, Targeting Experiences, Copy an Experience, Revenue in Reports, Survey Reasons Library

Bright stuff in Dec: Export Offer Data, New Offer Templates, Integrations & Field Mapping per App

Bright stuff in October: New billing integrations, retention experiment calculator and more

6 ways to retain subscribers before they cancel

Bright Stuff in June: Create and Edit Brand elements, Page copy, and Offers

The Bright Stuff in May: Offer reporting, improvements across the app, and an exciting beta announcement.

Save more customers with offer performance reporting

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