Product

AUG 30

Announcing Brightback’s self-service Essentials Plan and free trial (in Beta)

Guy Marion CEO & co-founder

When we launched the Brightback product in April 2019, we did so with the vision of making at-scale customer retention, starting with a personalized and high performing cancel experience, an instant revenue driver, a source...
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JUN 25

Bright stuff in June: Session Generator for Testing, Holdout Page, Manage Billing Configs + Offers

Carl Nightingale Head of Product

We have a few new features launching this week that will extend the value of Brightback for existing customers! After many customer requests for a better session testing solution, we are excited to launch our new sample Ses...
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APR 05

Bright stuff in April: Cancel Subscriptions in Stripe, Recurly & Chargebee, New Performance Trends Reports, New Alert Types, Pass Data via Segment Analytics JS

Carl Nightingale Head of Product

We have been busy over the last couple of months and are excited to share an update packed with recent releases now available to Brightback customers. This release set highlights a major improvement to our billing integrati...
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FEB 04

Bright stuff in Jan: Audience Manager, Targeting Experiences, Copy an Experience, Revenue in Reports, Survey Reasons Library

Carl Nightingale Head of Product

January was a big release month here at Brightback! We have several new features to share with you that will add value for admins of Brightback. Most notably we are thrilled to release the Audience Manager and Targeting Exp...
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DEC 17

Bright stuff in Dec: Export Offer Data, New Offer Templates, Integrations & Field Mapping per App

Carl Nightingale Head of Product

The holiday season is upon us and we are close to the end of 2020. It has been quite the year at Brightback, and we wanted to provide you with one final product release update before 2021. Export offer performance report d...
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NOV 10

Bright stuff in October: New billing integrations, retention experiment calculator and more

Carl Nightingale Head of Product

October was a busy month at Brightback! Here we’re highlighting our new releases and resources to help you do an even better job at reducing churn. Integrate Stripe, Recurly and Chargebee Stripe, Recurly and Chargebee ...
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SEP 17

6 ways to retain subscribers before they cancel

Carl Nightingale Head of Product

Thousands of cancels a day. Hundreds of concurrent tests. And counting. That’s the data we’re working with at Brightback as we monitor and deflect cancellations for subscription businesses in e-commerce, SaaS, media and mor...
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JUL 10

Bright Stuff in June: Create and Edit Brand elements, Page copy, and Offers

Guy Marion CEO & co-founder

At the end of May, we started rolling out our Experience Manager beta, empowering our customers to own their Brightback cancel experience without leaning on us continued updates or changes. Throughout June, we’ve made signi...
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Subscription businesses are seeing more churn right now. We want to help.

A better cancel experience to engage and delight customers at Unbounce

Announcing Brightback’s self-service Essentials Plan and free trial (in Beta)

Bright stuff in June: Session Generator for Testing, Holdout Page, Manage Billing Configs + Offers

Bright stuff in April: Cancel Subscriptions in Stripe, Recurly & Chargebee, New Performance Trends Reports, New Alert Types, Pass Data via Segment Analytics JS

Bright stuff in Jan: Audience Manager, Targeting Experiences, Copy an Experience, Revenue in Reports, Survey Reasons Library

Bright stuff in Dec: Export Offer Data, New Offer Templates, Integrations & Field Mapping per App

Bright stuff in October: New billing integrations, retention experiment calculator and more

6 ways to retain subscribers before they cancel

Bright Stuff in June: Create and Edit Brand elements, Page copy, and Offers

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