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We published the results of our Customer Retention Survey. Download the report here. B2C, B2B and hybrid companies do th...
Darrian Wright, Content Lead
The path to successfully retaining customers includes onboarding, activation events and consistent feedback—with measureme...
Guy Marion, CEO
There are two paths companies can take. Path A starts out with a focus on killer retention followed by revenue growth. Pat...
Today, Brightback is officially out of stealth! Over the last 10 months, we've accelerated product development, refined ...
What’s your role at Brightback? I head up all things design and user experience from sunny Southern California. I often s...
Krystal Smith, Head of Talent and Operations
By Krystal Smith, Head of Talent and Operations
Darrian Wright, Content Lead
Guy Marion, CEO
Krystal Smith, Head of Talent and Operations
