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Why retention is the bedrock of high subscriber growth

There are two paths companies can take. Path A starts out with a focus on killer retention followed by revenue growth. Pat...

Guy Marion Guy Marion, CEO

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Say hello to Brightback!

Today, Brightback is officially out of stealth! Over the last 10 months, we've accelerated product development, refined ...

Guy Marion Guy Marion, CEO

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Brightback Team Spotlight: Cory Watilo, Co-Founder, Design/UX

What’s your role at Brightback? I head up all things design and user experience from sunny Southern California. I often s...

Krystal Smith Krystal Smith, Head of Talent and Operations

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Brightback Team Spotlight: Marie Callahan, Customer Success Manager

What’s your role at Brightback? I’m a Customer Success Manager for Brightback. I spend time working with customers to und...

Krystal Smith Krystal Smith, Head of Talent and Operations

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Brightback Team Spotlight: John Finkelstein, Senior Software Engineer

Aha moments are special. It feels good to see the light, and it’s an experience many employees go through as they explore ...

Krystal Smith Krystal Smith, Head of Talent and Operations

Customer retention is our DNA

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