Brightback has joined Chargebee! Click to learn more

Hi, we’re Brightback!

  • We're a distributed team of bright personalities who always have your back. 
  • We believe growth through acquisition alone is yesterday's game.
  • We empower those who have a vision.
  • We’re inventing how organizations manage subscribers at scale.
  • We know companies need to keep customers, not just win them.
  • We believe that taking a systematic, data-driven approach is the only silver bullet.

And we're just getting started!

Our team

Guy Marion Co-Founder & CEO Tiburon, CA
Favorite food Sushi on a night out, or BBQ for casual Favorite podcast How I Built This with Guy Raz
John Finkelstein Senior Software Engineer Raleigh, NC
Favorite food Spaghetti and Meatballs Favorite book The Great Gatsby by F. Scott Fitzgerald
Yassine Hinnach Head of Engineering Austin, TX
Favorite food Couscous Favorite book Sapiens by Yuval Noah Harari
Carl Nightingale Product Manager Lake Tahoe, CA
Favorite food Mom’s pasta and meatballs Favorite book The Power of One by Bryce Courtenay
Alex Khomenko Frontend Software Engineer Austin, TX
Favorite food Stuffed Cabbage Rolls Favorite podcast Masters of Scale by Reid Hoffman

Our Board

Guy Marion
CEO & Co-Founder

Guy brings unique SaaS growth, product, and sales experience, from launch to $100M ARR to IPO. Prior to founding Brightback, Guy was an Entrepreneur In Residence (EIR) at Matrix Partners, Autopilot COO, Zendesk Head of Online Sales, CollabNet VP & GM, and CEO/growth at Codesion (acq. by CollabNet, 2010). He has a Ph.D. in the natural sciences, and enjoys hiking, sailing, and hanging with his wife and three kids.

Board 2
Shardul Shah
General Partner, Index Ventures

Shardul is a Partner at Index Venture and focuses on security, devops and enterprise software. Prior to Index, Shardul was an associate at Summit Partners. He holds a dual B.A. in Economics and Biology, with a specialization in Immunology, from the University of Chicago. He is a world traveler with a keen eye for entrepreneurs. Shardul also serves on the Boards of Datadog, Iterable, Signal Sciences and more.

Board 3
Zack Urlocker
Former COO, Duo Security, Zendesk

Zack has helped lead software companies to billion dollar exits four times: Duo Security, Zendesk, MySQL, Active Software — generating more than $10 billion in shareholder returns. He has ran high-performing teams across Sales, Marketing, Product, Engineering, Business Development, Support and Services that have delivered award-winning products.

Board 4
Christoph Janz (Board Observer)
Managing Partner, Point Nine Capital

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. Christoph co-founded Point Nine Capital in 2011. Before that, he co-founded two Internet startups ( in 1997 and Pageflakes in 2005). In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS.

Our values create the framework for decisions
made within our virtual walls.

We like it here.

Simple, not simplistic

We pride ourselves on making complex things easy to understand. This often requires twice as much work and a deep understanding of the problems we’re solving. But it’s worth it.

Empowered to act

We’re all masters of our craft, which means we come prepared, make decisions with confidence and always find a way to do our best work. We celebrate our wins, learn from our losses and remember we’re all human.

Company 5
Constructively upfront

We achieve better results when we work together and communicate openly. We come from a place of respect, empathize with others and always look for ways to help.

Success for all

We win when our customers are insanely happy and delighting their users. This is only possible if we act with purpose and prioritize a balance of work and life.

Perks + Benefits

Live your best life
  • Perk 1

    We’re a remote-first team,
    so live wherever you’re happiest.

  • Perk 2

    Take the time you need
    with unlimited time off.

  • Perk 3

    We cover medical, dental & vision benefits 100% for you and 80% for your family.

We have your back
  • Perk 4

    Love where you work with a home office & internet stipend.

  • Perk 5

    Team bonding is a must, so we get together every year to share and connect.

  • Perk 6

    We invest in you with competitive salaries and meaningful equity.