Saving customers just got easier. Meet Experience Manager!

  1. Insights Report: Now more insightful

    Mo Mckibbin
    Mo Mckibbin Head of Customer Experience
    Cancel insights

    The Insights Report just got a whole lot more insightful. Now view the number of visits to your Brightback Page alongside the number of Cancels, Saves, and Deflect Rate.Understand how Cancels breakdown by Reason to better u...

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  2. New year, new help options

    Mo Mckibbin
    Mo Mckibbin Head of Customer Experience
    Screen Shot 2020 01 16 at 12 55 13 PM

    We are building and growing at Brightback, and that means expanding our help options to support the customers we love oh-so-much! If you’ve been poking around inside the Brightback App, you might have noticed some new help ...

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